Frequently Asked Questions

 

Where is Coco Boutique located?

Coco Boutique’s address is 40 Clarendon Street, Dublin 2, Ireland. The boutique is located just off Grafton Street, directly opposite Balfes restaurant at the back of The Westbury Hotel. Click here to contact us

Do you need an appointment for Coco Boutique?
No, there is no appointment necessary for our boutique.
The boutique opening hours are:
Monday - 10:30-18:00
Tuesday - 10:30-18:00
Wednesday - 10:30-18:00
Thursday - 10:30-19:00
Friday - 10:30-18:00
Saturday - 10:00-18:00
Sunday - 13.00-18.00

Do you open on Bank Holidays?

Yes, we open most bank holidays. Please phone the boutique on (01) 899 4300 to confirm with us.

What prices are your dresses?
Our dress collection ranges from €89-€595

What sizes dresses do you sell?
Sizes 6-16 in most of our collections. We also have a beautiful French range which is excellent for petite ladies. 

Do you cater for dresses for special events? 
Yes, we absolutely do! We have a beautiful selection of dresses that are sure to make an impact at a wedding, communion or the races. We also have a stunning range of evening wear which can be rented or purchased for any Debs or black tie event.

Do you stock accessories? 

We stock a large range of exquisite Austrian crystal jewellery, clutch bags and a small collection of shoes. Click here to browse.


Where do your collections come from?

Our head buyer, Danielle, travels to Paris, Italy, London, Milan and Los Angeles to hand pick stunning collections of unique pieces that can't be found anywhere else. You are sure to find the dress of your dreams or that perfect top for a night out with the girls! 

Do you keep a record of purchases to ensure no two people have the same dress at the same wedding or Debs? 
Unfortunately this is completely out of our control as we stock many brands which are sold worldwide.
​We can however assure you that we only buy tiny quantities of each dress for our Boutique as we like to keep them as exclusive as possible. 


Do I need to make an appointment when trying on the Eliza & Ethan multi wrap dresses?

It's best to book an appointment to try on these dresses, especially if you are bringing your bridal party, as it can take a while to go through different styling options. Please phone the boutique on (01) 899 4300 to make an appointment.

 

ONLINE PURCHASING FAQs

 

Can I track my order?

A tracking number will be provided by email when your order is shipped. Please contact our customer care team at sales@cocoboutique.ie for any further tracking information.

 

Can I amend my order or change my delivery details?

We try to be as quick as possible at processing orders to make sure that you receive your purchase as soon as possible. Once an order has been placed, we might be unable to cancel it. However, please contact us immediately at sales@cocoboutique.ie with your cancellation request and order number.

 

Will I have to sign for my delivery?

Yes we use a courier service for our deliveries.

 

How do I return an item?

So you've purchased one of our products online but it hasn’t fit the bill. Not to worry, you can cancel your order within 14 days of receipt of your ordered goods. Just complete the returns form and include it with your return.

For more info on how to do this, please head over to our Returns page for our full terms & conditions. Click here.

 

Can I exchange an item?

You can exchange any item for a different size or colour of the same item. If you would like a different item, you will need to contact us at sales@cocoboutique.ie first. We’ll be back in touch as soon as possible!

 

I have seen a product I love online but it’s out of stock!

Because we try to keep our stock as exclusive as possible so sometimes our popular styles sell out fast. However, please drop our Customer Care Team an email at sales@cocoboutique.ie to check if your item or style will be restocked soon.

 

Do you have discount codes online?

Make sure you’re the first to know about any exclusive discounts or offers by signing up to our email updates and start following us on social media. You can sign up by scrolling down to the bottom of this page.

 

Do you have a size guide?

Please refer to our size chart here. Please note these are the approximate measurements only for your guidance.

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