🩷 Collect Your Order From Our Blackrock HQ 🩷

🩷 Collect Your Order From Our Blackrock HQ 🩷

Frequently Asked Questions

What size range to you cater for?
Sizes 6-16 in most of our collections. 

Do you cater for dresses for special events? 
Yes, we absolutely do! We have a beautiful selection of dresses that are sure to make an impact at a wedding, communion or the races. 

Do you stock accessories? 

We stock a large range of exquisite Austrian crystal jewellery, clutch bags and a small collection of shoes. Click here to browse.


Where do your collections come from?

Owner and buyer, Danielle, personally sources all Coco Boutique’s pieces from her supply chains in fashion capitals like Paris, London, Milan, and more. With meticulous care, she handpicks stunning collections of unique pieces that can't be found anywhere else. Danielle curates her selection with her customers in mind, focusing on the latest fashion trends and sustainability factors.

Whether you're searching for the dress of your dreams or that perfect top for a night out with the girls, Coco Boutique is your go-to destination for exclusive and on-trend fashion finds. Shop with us and discover the perfect pieces that reflect your individual style.

 

Do you offer a private appointment service?

Yes. You can now experience personalisation like never before with Coco Boutique's Private Appointment Service. Discover the joy of trying on our exclusive, luxurious products or receive a bespoke wardrobe makeover tailored just for you.

To reserve your private appointment, simply reach out to us via email at appointments@cocoboutique.ie.

Terms and Conditions:

  • Private appointments are subject to availability and must be booked in advance via email.
  • Each appointment typically lasts 45 minutes. A maximum of 1 additional guest may accompany you with prior notice.
  • A non-refundable booking deposit of €50 is required, fully redeemable against any purchase made during the appointment. Cancellations or rescheduling requests must be made at least 24 hours in advance.

Please contact us if you have any further questions.


 

ONLINE PURCHASING FAQs

 

What are your standard shipping costs and delivery times?

We are delighted to offer a worldwide shipping service for our customers. 

All deliveries are tracked and must be signed for.

Ireland €4.95 (2-4 working days)
Northern Ireland €5.95 (3-5 working days)
UK €14.50 (3-5 working days)
Europe €10 - €35 (3-7 working days)
Rest of world €10 - €30 (3-7 working days)
Australia €30 (3- 8 working days)

 

Can I track my order?

A tracking number will be provided by email when your order is shipped. Please contact our customer care team at sales@cocoboutique.ie for any further tracking information.

 

Can I amend my order or change my delivery details?

We try to be as quick as possible at processing orders to make sure that you receive your purchase as soon as possible. Once an order has been placed, we might be unable to cancel it. However, please contact us immediately at sales@cocoboutique.ie with your cancellation request and order number.

 

Will I have to sign for my delivery?

Yes we use a courier service for our deliveries.

 

How do I return an item?

So you've purchased one of our products online but it hasn’t fit the bill. Not to worry, you can cancel your order within 14 days of receipt of your ordered goods. Just complete the returns form and include it with your return.

For more info on how to do this, please head over to our Returns page for our full terms & conditions. Click here.

For customers within Ireland you can avail of the 'Return My Shopping' platform by An Post. Simply click on the link below, select 'Coco Boutique' from the drop down menu and choose to bring your return item(s) to your nearest drop off location or have your item(s) collected next day by An Post. It's as simple as that plus we have an agreed rate of €4.95 for tracked shipping.

Return My Shopping

 

Please note there are no refunds on sale/discounted items - exchange or credit note only.

 

Can I exchange an item?

You can exchange any item for a different size or colour of the same item. If you would like a different item, you will need to contact us at sales@cocoboutique.ie first. We’ll be back in touch as soon as possible!

 

I have seen a product I love online but it’s out of stock!

Because we try to keep our stock as exclusive as possible so sometimes our popular styles sell out fast. However, please drop our Customer Care Team an email at sales@cocoboutique.ie to check if your item or style will be restocked soon.

 

Do you have discount codes online?

Make sure you’re the first to know about any exclusive discounts or offers by signing up to our email updates and start following us on social media. You can sign up by scrolling down to the bottom of this page.

 

Do you have a size guide?

Please refer to our size chart here. Please note these are the approximate measurements only for your guidance.